Robert M.

My 85 year old Mother’s A/C unit stopped working. I called Rumer-Loudin in the St. Clairsville, Ohio office and the office associate was extremely helpful. She had the service scheduler arrange for a service call the next day. Very professional and understanding to my situation. The Service Technician Zach arrived at my Mother’s and had the issue pinpointed in 15 minutes and fixed in no time. Zach is very knowledgeable and is a very personable employee. I appreciated that he explained everything in detail and in a way my Mother could understand. You are very fortunate to have such a fine employee representing your company. I humbly Thank you for the excellent service