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Rumer-Loudin, Inc.

Howard & Theresa L.

Dear Sid:
This letter concerns the two men who completed our furnace project, Bob and his co-worker.
We want you to know how much we appreciate their fine attitude, their courtesy, their concern for the customer, and their professional work. Will you please convey our gratitude to Bob and his co-worker.
Sincerely,
Howard & Theresa L.